Support

The fastest way to reach the team is by email — we read everything and usually reply within 1–2 business days:

[email protected]

You can also tap Contact Us in the app's settings (the gear icon on the home screen).

To resolve things faster, include in your email:

• Your account id — open Settings in the app and tap the small id shown at the bottom to copy it. It looks like this: e3b1c849-2f6a-4d3b-9c1d-7a52e08b4f6d. Since Golazo has no signup, this randomly generated id is the only way for us to find your profile.
• Your device model and OS version (e.g. iPhone 15, iOS 18).
• The app version, shown in Settings just above the account id.
• What happened, what you expected, and — if you can — a screenshot.

• Billing, cancellation & refunds — purchases are handled by Apple and Google; see the FAQ for step-by-step instructions.
• Wrong quiz answer — email us the question (a screenshot is perfect) and we'll fix it.
• Deleting your account & data — see how to delete your account.
• Privacy questions — see our Privacy Policy, or email us directly.