Frequently asked questions

Golazo is a mobile football draft game for iOS and Android. In the World Draft you spin a random country and draft a starting XI from its player pool. Play daily, keep your streak alive and climb the divisions.

Yes — you can download Golazo and play for free. The optional Golazo Subscription unlocks all themes, with new content added regularly.

No. There is no signup, email or password. Your progress is tied to an anonymous profile created automatically for your device. You can set a display name and country flag in Settings, but neither is required.

Your profile is tied to your device, so progress cannot be transferred. On iOS it usually survives a reinstall on the same device; on Android a reinstall creates a fresh profile. If you explicitly delete your account in Settings, that profile cannot be recovered. Your store subscription can be restored with Restore purchase.

It is an auto-renewing subscription that unlocks every theme. Subscribe inside the app. Apple or Google processes the purchase, and pricing, billing period and any free trial are shown before you confirm.

Manage it in the store where you subscribed. On iOS: Settings → Apple ID → Subscriptions → Golazo → Cancel. On Android: Google Play → Profile → Payments & subscriptions → Subscriptions → Golazo → Cancel. Access continues until the current billing period ends.

Open the paywall in the app and tap Restore purchase. Make sure you are signed in to the App Store or Google Play account you originally used.

Apple and Google handle payments and refunds. Use reportaproblem.apple.com for App Store purchases or request a refund from Google Play. If you get stuck, email [email protected].

Open Settings using the gear icon on the home screen. Tap your name to edit it, or tap the flag row to choose a different country.

Football data moves fast and we occasionally get something wrong. Email [email protected] with the details — a screenshot is perfect — and we will fix it.

In Golazo, open Settings → Delete Account. For accounts with an auth token, read the warnings, type “Delete account”, then type “Delete” at the final confirmation. Older accounts show an email-request modal instead: send the prefilled message to [email protected]. Deletion is permanent and does not cancel your Apple or Google subscription.

Tap Contact Us in Settings to open an email with your public user ID (user_id) already included. Keep that ID in your message so we can find your profile. You can also email [email protected]; tap the Account ID at the bottom of Settings to copy it. Never send your device ID or authentication token.